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What are you looking for?

Time-out From Study

Extenuating Circumstances

Health, Wellbeing and Support for Study

Attendance Withdrawal

Academic Misconduct

Academic Appeals

Results Day and Summer Break – What are my next steps?

Have questions about making an academic appeal?

Block 1 Exam Results: What to Do Next

Academic Misconduct and How to Avoid It

Appeals Guide 101

Appeals Guide 101 (Lesson 2): How to Complete an Appeal

 

Tips on moving into your accommodation

Looking for accommodation

Ending your Tenancy Early

Council Tax

Accommodation Contracts

Moving Out

Landlords and Tenants

Tenant Security Deposits

Rent & Fees

Disrepair & Property Condition

Looking for Housing for the 2024/2025 Academic Year?

Get Clued Up on Housing!

Arts SU present evidence at Parliament

UAL agrees to work towards a Guarantor Scheme

 

Tell Someone

The Office of the Independent Adjudicator

Health, Wellbeing and Support for Study

Have questions about making an academic appeal?

Block 1 Exam Results: What to Do Next

 

Finding a job/work

Scholarships and funding

London Student Oyster Card Issues

 

Arts SU present evidence at Parliament

 

Spiritual and religious support

Support with eating disorders and body image

Visa issues

Disability support

Welfare support

Feelings of loneliness and isolation

Changing your name and/or gender

Health, Wellbeing and Support for Study

Harassment and Sexual Violence

And Just Like That...

Your UAL Journey Starts Now

Support Available for UAL Students

Coping with Crime at UAL

Support While We're Closed Over Easter

Winter Wellbeing Support

Winter Wellbeing: Tips from Your Advice Team

 

Kooth: mental health support

1.8 million students can now access free, safe and anonymous mental health support through Kooth or Qwell services commissioned by the NHS.

advice hubwellbeing

What is Kooth?


Kooth helps to you find free, safe and anonymous mental wellbeing support. Access to their mental wellbeing platforms varies by area. You may be directed to Kooth or Qwell wellbeing platforms depending on your age and location.

These services are available online without a waiting list or any need for referral. Joining anonymously takes one minute and allows you access to:

  • Live chat and messaging with BACP qualified mental health professionals
  • Self help resources
  • Support from the community

Find out which services are available to you online.

Visit Kooth website

Published: 09 May 2023 16:17 , Last updated: 09 May 2023 16:17
 

Contact the SU Advice Service

Email us

Usually the fastest way to contact us is to email using our contact form.

We always aim to reply within 5 working days, but often reply much sooner.

We generally answer in chronological order but if your issue is very time sensitive please mark your email 'Urgent' and we will try to get back to you as soon as we can.

Email us

Book an appointment (new clients only)

If you prefer to speak to someone directly, and you have not spoken to us previously about the issue, you can book an appointment with an Advisor.

If you already have an Advisor assigned to you and you would like to speak to them please just email them directly - this will be usually be much faster than using the booking form!

Book an appointment